Rooms were clean and exceeded expectations. Bathroom was very clean and restocked daily. Breakfast was good, great variety. Everyday something else was served
Damian
січень 2025 р.
We returned here for our NY trip this year after spending a few days in the same hotel last year. We really like the position, cleanliness, attention to detail, staff, amenities.
Alexandra
червень 2023 р.
Element Hotel located in center and close to main attraction, near shops and sub way. Every room has a fridge which makes it great for those who travels with kids! Breakfast is ok, all you need to start your morning in NYC. They even have a happy hour during the week around 4 or 5 pm, so nice to have a coffee and a few snacks. Many complain about elevators and crowd waiting, well, yeah you might wait sometimes a few minutes but i guess that's ok. Room service is fine, clean and tidy, plenty of shops and places to eat near by, and guys you must try famous 1 dollar pizza (slice) which is great! Receptionist was nice and helpful, overall it is a great place to stay and value for your money!
Ramin
березень 2023 р.
The location, breakfast and the staff were really good
Seth
грудень 2023 р.
Full kitchen, decent sized room, location suited us too - not far from Grand Central, one hour’s interesting walk to The Met and in the other direction, Union Square.
Miles
листопад 2023 р.
The room was spacious, with fully equipped kitchenette (microwave, fridge, freezer, cutlery, plates, washing up liquid, dishwasher, induction hob, desk, TV. Bathroom very nice. All clean, tidy, staff very friendly. The location was excellent, almost at Times Square, close to subway stations, but a bit further away from hustle-bustle of city centre. The view was the best bonus - The Empire State Building on a left and The Edge on a right side, I could watch this all night long.
Katarina
травень 2025 р.
The staff , especially Geo, Aliyah, Shawn, Tarik and Julie (on her first day). They were all so great and couldn't be more helpful. Above and beyond. Thank you all. Also, the beds, they are so comfortable! Great location for us
Isobel
травень 2025 р.
The room was spacious and comfortable. The staff was friendly and after 6 pm they gave a cocktail and snack. They let us leave the luggage. Good location if you want to be near Times Square.
Leila
квітень 2024 р.
I really liked the hotel—it was incredibly nice and comfortable. The staff at the restaurant were absolute gems—very kind and well-behaved. One person in particular, John, stood out. He was exceptionally friendly and made my experience even better.
Tajrean
лютий 2025 р.
everything except 1 of 2 elevators was not in service so wait times was not convenient
Paul
травень 2025 р.